Get in Touch
- Email Address: prosper@peppa.io
- NG Office: 25, Kayode Otitoju Street, Lekki Phase 1, Lagos
- UK Office: Grosvenor House, 11 St Paul’s Square, Birmingham, B3 1RB
Got Questions for us to answer?
Speak with Prosper our business success guide for assistance
Some Frequently Asked Questions
Looking for info? Here are some commonly asked questions
What is peppa.io?
Peppa.io is a payment platform that ensures that buying and selling on platforms like Jiji, Instagram, Facebook, twitter is safe for everyone. Users can buy safely from any online vendor when they pay through the peppa app which is available on the Google Play store or Apple store
How does peppa.io work?
After agreeing price and delivery fees with any online vendor, you need to pay with the peppa app to enjoy the payment protection. To pay with peppa, follow these easy steps:
- Download the app from either Google play store or Apple store
- Create an account
- Click on “make a payment”
Enter the details(phone number and bank details) of the vendor and complete the transaction The vendor will be notified of your payment, and he or she will get the money deposited into their account after you get your product.
How much does peppa charge?
Peppa charges you 1.5% of the total amount you are paying to the vendor as a transaction fee.
Can I reuse the vendor's bank account details I use in paying a merchant on the peppa app?
No. The account details can only be used once and are specific to that transaction only. You will get another set of account details when you want to make another transaction.
Can I use peppa to buy any kind of product online?
Today, the peppa app supports only physical products.
Is there any method of identifying a verified vendor with the peppa app?
Yes. Check the hub section of the app.
What’s the expected time of arrival for products when ordered?
The peppa app currently serves as a medium of payment only. The expected time of arrival and the preferred delivery option(s) would be agreed by both the seller and buyer before payment through the peppa app
Launch your digital store in 1 minute and start growing your business online
Start your 14 day free trial
© 2024 peppa.io. All rights reserved